If you are a woman experiencing domestic violence
Immediate information and support for women
experiencing domestic violence
If lines are busy on the Helpline, keep trying. Quieter periods
are after 4pm, evenings, nights and weekends. In an emergency,
always call the police by dialling 999.
In addition to the Helpline, the Women’s Aid and Refuge
website links can provide immediate online support and information
for women experiencing domestic violence:
Recognising domestic violence
You can learn more about domestic violence, and find out whether
you are experiencing abuse. Learn more about how to
Frequently asked questions
A series of frequently asked questions about domestic
The Survivor’s Handbook
The Survivor’s Handbook is a comprehensive resource for
women experiencing domestic violence. Read short sections covering
every aspect of seeking help and support.
What about my children?
Learn how domestic abuse can affect children and what you can do
A-Z of local domestic violence
You can access public phone numbers of your local refuge or
outreach service if you’d like to contact them directly, or
encourage someone you know to self-refer.
Some useful statistics on domestic violence.
Hearing from women who have survived violence and abuse is an
inspiration. Read their stories to find out more.
The Hideout supports children and young people living with
domestic violence, or to those who may want to help a friend. The
site gives information on domestic violence and helps children
identify whether it is happening in their home.
Further information, including links to more domestic violence
organisations, can be accessed via the Women’s Aid and Refuge
websites – www.womensaid.org.uk and
Child Maintenance Options
Child Maintenance Options is a confidential, free and impartial
service. It gives parents access to specialist support and
information about child maintenance, through a helpline, a website
and a face to face service. Child Maintenance Options specialists
deal with all kinds of situations. They understand that it’s
natural to worry about contact or confidentiality, especially if
violence or abuse is involved.
Child Maintenance Options will never force people into
setting up a child maintenance arrangement or contacting a violent
partner. Parents get as much support and information as
they need to make an informed decision about what’s best for
themselves and their children.
Child Maintenance Options is a completely confidential
service. No information given, either on the phone or
online, will be passed on to any other person or organisation
(unless specifically requested). This includes the other parent and
any other family members.
Having an effective child maintenance arrangement in place can
make a real difference to a child’s life. Even small
contributions can make a big difference. Child Maintenance Options
can be contacted on 0800 988 0988 or information can be found at
www.cmoptions.org. The phone line is open from
8am to 8pm Monday to Friday, and from 9am to 4pm on