24-hour National Domestic Violence
Freephone Helpline

0808 2000 247

Run in partnership between Women's Aid and Refuge

Professional seeking advice or information on domestic violence

If you are a professional seeking further information on domestic violence

Survivors who experience domestic violence face many practical and emotional obstacles to leaving a violent partner. These can vary from problems of housing, children and money, to feelings ranging from love to terror. Constant abuse and criticism can also destroy a woman’s self-esteem.

Professionals seeking information on behalf of women experiencing domestic violence can obtain direct online help and support from the links below.

If you are providing help or support to an abused woman, please use these links to inform yourself of how best to support her and where to make appropriate direct referrals to other services e.g. refuge services. Please do this before ringing the Helpline directly wherever possible, as this will mean that we can prioritise calls from abused women themselves.

Professionals can also encourage women to call the Freephone 24 Hour National Domestic Violence Helpline run by Women’s Aid and Refuge. The Helpline is staffed 24 hours a day by fully trained female helpline workers and volunteers. All calls are completely confidential.

You can also link up with other professionals and agencies working to stop domestic violence in your local area via the domestic violence forum.

Recognising domestic violence

Professionals – you can learn more about domestic violence, and find out whether you are experiencing abuse.

Frequently asked questions

A series of frequently asked questions about domestic violence.

Myths about domestic violence

Read about the many myths surrounding domestic violence.

The Survivor’s Handbook

The Survivor’s Handbook is a comprehensive resource for women experiencing domestic violence. The handbook comprises short sections covering every aspect of seeking help and support, and includes information on how to help a friend who is experiencing domestic violence and safety planning.

What about my children?

Learn how domestic abuse can affect children and what can be done to help them.

A-Z of local refuges

If you would like to encourage someone you know to self-refer to a local refuge, please visit the A-Z of local refuges to access public contact details.

Useful statistics

Some useful statistics on domestic violence.

True stories

Hearing from women who have survived violence and abuse is an inspiration. Read their stories to find out more.

The Hideout

The Hideout supports children and young people living with domestic violence, or to those who may want to help a friend. The site gives information on domestic violence and helps children identify whether it is happening in their home.

Further information, including links to more domestic violence organisations, can be accessed via the Women’s Aid and Refuge websites – www.womensaid.org.uk and www.refuge.org.uk.

  • If you are a woman in immediate danger please call 999